Last Updated: June 2026
At WeftKart, we understand that customers may change their minds before confirming an order. Our cancellation process is designed to be simple, transparent, and customer-friendly.
Before Order Confirmation
- Most WeftKart orders are verified through a vendor or verification team before dispatch.
- Customers may cancel their order at any time before giving final confirmation during the verification process.
- If the customer chooses not to proceed after product verification, the order will be cancelled and no shipment will be made.
During Live Video Verification
- Customers have the right to inspect the product during the live video verification process.
- If the customer is not satisfied with the product, stock availability, or any other detail shown during verification, the order may be cancelled without any penalty.
- Cancellation requests made during the verification stage will be processed immediately.
After Customer Confirmation
- Once the customer confirms the order during the verification process, the order is prepared for dispatch.
- Confirmed orders are generally shipped within the next business day.
- Cancellation requests received after final confirmation may not be accepted if the order has already entered the shipping process.
After Dispatch
- Once an order has been shipped, cancellation is no longer possible.
- Customers may refer to the Return, Refund & Exchange Policy for eligible return or exchange requests after delivery.
Cash on Delivery (COD) Orders
- WeftKart offers Cash on Delivery (COD) on eligible products.
- Customers are requested to place orders only when genuinely interested in purchasing the product.
- Repeated order placements followed by unnecessary cancellations may result in limitations on future COD orders.
Vendor Communication
- Customers should not make any direct payment to vendors for cancellation, booking, stock reservation, or verification purposes.
- WeftKart does not require advance payment for eligible COD orders.
- Any request for direct payment by a vendor should be reported immediately.
Order Cancellation by WeftKart
WeftKart reserves the right to cancel any order due to:
- Product unavailability
- Stock shortages
- Pricing or listing errors
- Verification issues
- Suspected fraudulent activity
- Incomplete customer information
- Operational or logistical limitations
Important Notice
To avoid unnecessary cancellations and delays, customers are encouraged to:
- Place orders only when genuinely interested in purchasing.
- Attend the verification call when contacted by the vendor.
- Confirm or decline the order during the verification process.
- Ensure accurate contact and delivery information is provided.
By placing an order on WeftKart, customers agree to this Cancellation Policy and related website policies.